Position Overview
We are seeking to hire a Senior Claims Examiner to join our Manchester team. The role will focus Natural Resources claims which will include Energy, Mining and Power
Key Responsibilities
- With limited supervision, manages a portfolio of complex claims within Energy, Power and Mining
- Interprets more complex or unusual policy coverages and determines if coverages apply to claims submitted, escalating issues as needed.
- Coordinates and performs investigations and evaluates claims through contact with insureds, claimants, business partners, witnesses and experts. Seeks early resolution opportunities.
- Partners with solicitors, customers, brokers, experts and insureds to develop a focused strategy for timely and cost effective resolution of more complex claims.
- Proactively manages claims, setting appropriate reserves in line with reserving philosophy, and authorizing payments within scope of authority.
- Ensures large and significant claims are identified at an early stage and management are notified and kept advised in line with claims handling guidelines.
- Provide guidance, assistance and mentoring to less experienced claims staff and other function areas.
- Utilises negotiation skills to develop complex settlement packages.
- Identifies claims with third party recovery potential and coordinates with subrogation/salvage unit.
- Analyses claims activities. Prepares and presents reports for management. May be responsible for special projects and presentations.
- Keeps current on relevant regulations and issues as well as industry activity and trends.
- Comply with all applicable legal and regulatory requirements and ensure, at a level appropriate to the position, that appropriate measures are in place to ensure this compliance
- May perform additional duties as assigned.
Skills, Knowledge & Experience
- Significant proven claims handling experience, preferably with a focus on Energy, Power and Mining
- Ability to handle claims with a proactive long-term view of business goals and objectives.
- Good understanding of policy language and application of law to policy language and adjusting
- Strong analytical and problem solving skills enabling viable alternative solutions.
- Ability to assess the merits of claims as well as evaluating claims based on a cost benefit analysis.
- Understanding of underwriting risk, disciplines and processes
- Strong interpersonal, communication and negotiation skills. Ability to effectively interact with all levels of CNA Hardy's internal and external business partners.
- Ability to adapt to change and value diverse opinions and ideas.
- Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position
The Company
CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products. Coverage is available to businesses of all sizes for domestic, international and global exposures.
