Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

We are seeking a motivated and detail-oriented Account Handler to join our Portfolio Plus team within the wider Global Financial Sponsors group. This is an exciting opportunity for someone looking to build a career in insurance, working alongside experienced professionals to support client servicing, working on innovative group insurance solutions, and business development. You’ll play a key role in ensuring the smooth handling of renewals and new business, maintaining high standards of documentation, and delivering exceptional service to our clients.

Global Financial Sponsors has recently been established to service the insurance requirements of Private Equity clients and the Portfolio Plus team focusses on the placement and organisation of Private Equity backed businesses. This ranges from the coordination of annual insurance programmes through to the establishment of group policies across multiple businesses to achieve efficiencies for the private equity portfolio’s.

What you’ll do

Support the renewal and new business process by preparing accurate and timely documentation.
Liaise with clients and brokers to gather information, resolve queries, and ensure satisfaction.
Assist in the preparation and writing of annual insurance renewal reports.
Maintain up-to-date and accurate records in internal systems to ensure data integrity.
Conduct market research and competitor analysis to support product development and positioning.
Monitor and report on pipeline activity to aid in planning and resource allocation.
Collaborate with internal Howden team to ensure the timely placement of clients’ policies across multiple different lines of insurance.
Assist in new business research projects, mapping out internal relationships with Private Equity owned businesses and searching for growth opportunities.
Review and validate client documentation to support accurate quoting and risk assessment.
Respond to internal and external queries in a timely and professional manner.

Who we’re looking for

A Client-focused mindset with a commitment to delivering high-quality service. Client facing experience preferable.
Strong communication skills, both written and verbal, with the ability to build rapport.
An understanding of commercial lines of insurance.
Excellent attention to detail and organisational skills.
Ability to work independently and manage multiple priorities effectively.
Proficiency in Microsoft Office and other relevant software tools.
Analytical thinking and problem-solving skills to support decision-making.
A proactive approach with a willingness to learn and adapt in a fast-paced environment.
Calm and resilient under pressure, with a positive and collaborative attitude.
Minimum A-levels; Degree desirable.
LLMIT qualification (or willingness to obtain); working towards ACII is a plus.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent

HM&A

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